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How betya Handles Your Personal Information

This privacy policy tells you exactly what information betya collects when you open an account, make a deposit, or contact support — and how we use, store, and protect it.

Account data handled securelyPayPal, Venmo, Play+ transaction privacyYour right to access or delete dataState-law eligibility applies
betya How betya Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

betya uses SSL encryption on every page, including the cashier where PayPal and Venmo transactions are initiated. Cookies on our site serve two purposes: session management so you stay logged in across pages, and analytics so we can see which parts of the lobby are slow to load. You can adjust cookie preferences from the banner shown on your first visit. We retain account data for as long as your account is active and for a period afterward as required by state regulations in eligible states. Inactive accounts follow a defined retention schedule rather than an indefinite hold.

SSL Encryption

Every connection between your browser and our servers is encrypted. This covers login, the cashier, and live chat — no plain-text data in transit.

Cookie Controls

Session and analytics cookies are disclosed at your first visit. You can accept, decline analytics cookies, or change your choice later through the cookie settings link in the footer.

Data Retention Schedule

We keep your account records while your account is open and for the period state law requires after closure. Routine purge cycles remove data that no longer needs to be held.

Data Request Process

Submit a request via live chat or email and we will confirm what personal information we hold, correct it if it is wrong, or delete it where deletion is permitted under applicable law.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about your personal information, want to correct something on your account, or need to submit a formal data request, our support team handles all of it. Use live chat for quick account questions, email for written data requests, and the account settings panel for routine changes like updating your address or linked payment method.

Live Chat Open the chat window from any page inside your account. Fastest path for general privacy questions or to confirm what data we currently hold.
Email Support Send a written data-access or deletion request to our support address. We confirm receipt and respond within the timeframe required by applicable state law.
Account Settings Log in, head to Account Settings, and update your name, address, or linked wallet — PayPal, Venmo, or Play+ — directly without contacting support.

Common Questions About Your Privacy at betya

These are the questions we hear most often about how betya handles personal data. If something here does not cover your situation, live chat and email support are both available for account-specific requests.

We collect your name, date of birth, address, and ID details for identity verification. Device identifiers and session data are also gathered to keep the platform running correctly on your device.

No. When you use PayPal or Venmo to fund your account, the processor handles the transaction and shares only a reference ID with us. Your login credentials for those wallets are never stored on our servers.

Yes. Contact support via live chat or email with a data-access request. We will identify the records tied to your account and provide them within the timeframe required by applicable state law.

We retain account records for the period required by state regulations in the eligible states where you accessed the platform. After that window, records are deleted under our standard purge schedule.

We do not sell your data. We share information only with payment processors like PayPal, Venmo, and Play+ as needed to complete transactions, and with state regulators where required by law.

Log into your account, open Account Settings, and edit your address or swap your linked wallet — PayPal, Venmo, or Play+ — directly. No support ticket needed for routine account updates.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.